Am I responsible for customs taxes / duties?Updated a month ago

Slick Gorilla Ltd is not responsible for any packages held by international customs agencies and it is not the responsibility of Slick Gorilla Ltd to make the customer aware of these agencies and their actions. Please check with your country's customs office to determine their procedures and any potential charges.

If you neglect to pick up your package and it is returned to us, we will not refund the charge for original shipping.

Should Slick Gorilla mistakenly be invoiced directly for any duties or fees from the shipping company after delivery, we will email an invoice for the balance due. 

As with domestic shipping, if a package can't be delivered due to an error entering your shipping address, Slick Gorilla Ltd is not responsible for any additional fees that may incur in order to reroute or reship the package.

Should any questions arise, please contact our Customer Experience team here