Slick Gorilla UK

Find answers to common questions about Slick Gorilla products, hair styling, orders, delivery, returns and product use. Get expert help and support here.

Slick Gorilla UK FAQs | Hair Products, Orders & Styling Help

I'd like to cancel or edit my order

I should have received my order by now, what should I do?

There is an item missing from my order, what should I do?

What does it mean if my order is under payment review?

How wilI know if you have received my order?

Will I receive a confirmation email when I place my order?

Payment by Klarna?

Order Information

Shipping rates and timescales

Am I responsible for customs taxes / duties?

Shipping & Delivery Information

What should I do if I receive a faulty or damaged item?

What should I do if items are missing from my order?

What should I do if I receive an incorrect item?

Faulty, Damaged or Incorrect Items Received

How do I return a product and obtain a refund?

What happens if my order has been returned to you by the courier?

Returns & Refund Information

What products can discount codes be used for?

How does your Slick Coins Rewards Scheme work and how do I sign up?

Discounts & Rewards

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Order Information

Shipping & Delivery Information

Faulty, Damaged or Incorrect Items Received

Returns & Refund Information

Discounts & Rewards