Slick Gorilla UK

<p>Once you&apos;ve placed your order, you will be directed to an order confirmation message which will contain your order number. This information will also be emailed to you; this can take up to 30 minutes to arrive in your inbox- so hold tight! Once our team at the warehouse have processed your order, you will receive a second email to let you know that your order is on its way to you.<br><br>If you have not received any of these notifications, within the specified timeframes please contact our Customer Experience team&#xA0;<a href="https://slickgorilla.co.uk/pages/contact-us">here </a></p>

Once you've placed your order, you will be directed to an order confirmation message which will contain your order number. This information will also be emailed to you; this can take up to 30 minutes to arrive in your inbox- so hold tight! Once our t

How wilI know if you have received my order?

Order Information

I'd like to cancel or edit my order

I should have received my order by now, what should I do?

There is an item missing from my order, what should I do?

What does it mean if my order is under payment review?

Will I receive a confirmation email when I place my order?

Payment by Klarna?

Shipping rates and timescales

Am I responsible for customs taxes / duties?

Shipping & Delivery Information

What should I do if I receive a faulty or damaged item?

What should I do if items are missing from my order?

What should I do if I receive an incorrect item?

Faulty, Damaged or Incorrect Items Received

How do I return a product and obtain a refund?

What happens if my order has been returned to you by the courier?

Returns & Refund Information

What products can discount codes be used for?

How does your Slick Coins Rewards Scheme work and how do I sign up?

Discounts & Rewards

How wilI know if you have received my order?Updated a month ago