Slick Gorilla UK

<p>If your order is returned to us due to incorrect address information, missed delivery, delivery window expiration or custom fees we can resend your order at your cost. Please contact our Customer Experience team <a href="https://slickgorilla.co.uk/pages/contact-us">here</a>.</p>

If your order is returned to us due to incorrect address information, missed delivery, delivery window expiration or custom fees we can resend your order at your cost. Please contact our Customer Experience team here.

What happens if my order has been returned to you by the courier?

Returns & Refund Information

I'd like to cancel or edit my order

I should have received my order by now, what should I do?

There is an item missing from my order, what should I do?

What does it mean if my order is under payment review?

How wilI know if you have received my order?

Will I receive a confirmation email when I place my order?

Payment by Klarna?

Order Information

Shipping rates and timescales

Am I responsible for customs taxes / duties?

Shipping & Delivery Information

What should I do if I receive a faulty or damaged item?

What should I do if items are missing from my order?

What should I do if I receive an incorrect item?

Faulty, Damaged or Incorrect Items Received

How do I return a product and obtain a refund?

What products can discount codes be used for?

How does your Slick Coins Rewards Scheme work and how do I sign up?

Discounts & Rewards

What happens if my order has been returned to you by the courier?Updated 2 hours ago