Refund policy. We're so convinced you'll absolutely love our products, that we're willing to offer a 30 day risk free money back guarantee. If you receive your order and are not satisfied for any reason you can return the product for a refund within

Refund policyWe&apos;re so convinced you&apos;ll absolutely love our products, that we&apos;re willing to offer a 30 day risk free money back guarantee. If you receive your order and are not satisfied for any reason you can return the product for a refund within 30 days of making a purchase.Proof of purchaseTo complete your refund, we require a receipt, purchase order or other proof of purchase. Please note that without the aforementioned proof of purchase, we will not issue a refund.Sale and clearance itemsOnly regular priced items may be returned, unfortunately sale or clearance items cannot be returned.Shipping your items back to us:In order to return an order, you must <a href="https://slickgorilla.co.uk/pages/contact-us">contact us</a> first and obtain a Return Merchandise Authorization (RMA). Returns will not be accepted without a valid Return Merchandise Authorization.<div data-block="true" data-editor="fhodo" data-offset-key="uf13-0-0"><div data-offset-key="uf13-0-0">Returns can be mailed to: 2 Burley Road, Unit 2 The Triangle, Leeds, LS3 1JB. You will be responsible for paying for the shipping costs with regard to the items that you wish to return. We will refund the shipping costs upon receiving the items.</div> You must take care to ensure that the goods are properly packaged so that they will not be damaged while in transit. If the product is found damaged or used beyond what it takes for us to reasonably inspect it, then we may reject a refund.</div>

How do I return a product and obtain a refund?

If your order is returned to us due to incorrect address information, missed delivery, delivery window expiration or custom fees we can resend your order at your cost. Please contact our Customer Experience team here.

If your order is returned to us due to incorrect address information, missed delivery, delivery window expiration or custom fees we can resend your order at your cost. Please contact our Customer Experience team <a href="https://slickgorilla.co.uk/pages/contact-us">here</a>.

What happens if my order has been returned to you by the courier?

Slick Gorilla UK

Returns & Refund Information

I'd like to cancel or edit my order

I should have received my order by now, what should I do?

There is an item missing from my order, what should I do?

What does it mean if my order is under payment review?

How wilI know if you have received my order?

Will I receive a confirmation email when I place my order?

Payment by Klarna?

Order Information

Shipping rates and timescales

Am I responsible for customs taxes / duties?

Shipping & Delivery Information

What should I do if I receive a faulty or damaged item?

What should I do if items are missing from my order?

What should I do if I receive an incorrect item?

Faulty, Damaged or Incorrect Items Received

What products can discount codes be used for?

How does your Slick Coins Rewards Scheme work and how do I sign up?

Discounts & Rewards